TECHNICAL SUPPORT
Printer Technical Support
Remote troubleshooting
We review error codes, nozzle checks, and print samples to find the cause and decide whether an on-site visit is needed.
RIP software setup
Help installing and configuring RIP software, print queues, and media settings for the printers we service.
Color profiles and calibration
ICC profile setup and color calibration to bring printed output back in line.
Installation support
Setup, ink charging, and first-print testing for new or relocated large-format equipment.
Preventive maintenance
Printhead, capping, wiper, damper, and ink system maintenance scheduled around your production.
Operator training
Hands-on training in daily care, nozzle checks, cleaning routines, and basic troubleshooting.
Remote or on-site support
Remote support works well for RIP software setup, ICC profiles and calibration, settings, error-code review, and operator questions. We review your model, symptoms, and photos or test prints first.
On-site service is needed for most hardware faults, installation, and hands-on maintenance. On-site visits depend on location, travel, and scheduling, and we confirm the scope before any work is booked.
Software and equipment support depends on your specific printer, RIP, and version. We confirm what we can support after reviewing your setup.
Or call 341-777-0550.
Equipment-specific repair: DTF Printers · DTF Shakers & Dryers · UV & UV DTF Printers · Eco-Solvent Printers · All Large-Format Printer Repair